www.abithelp.com

I've formatted and reinstall window vista for a customer and next download yahoo messenger and window live for him. Though he's able to log into yahoo messenger but window live can't. When he try connecting to window live messenger, he got the following

can't connect to net

though he can surf the net

Sounds like a Firewall issue.

Initially i thought as well but then there's isn't any third party firewall like za or any router, his connection is directly to a modem. The only firewall is within window vista home premium. Hmm anything to do with window defender or User Account Control (UAC)?

honestjohn wrote:

cas wrote:Initially i thought as well but then there's isn't any third party firewall like za or any router, his connection is directly to a modem. The only firewall is within window vista home premium. Hmm anything to do with window defender or User Account Control (UAC)?

I guess the Reg fix didn't work? No Windows Defender and the UAC shouldn't have any baring on this at all.

All the reg fix does is this, can't hurt anything ....

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger]

FORMAT again. Is my suggestion.

Blue

Or go here and see what Brink says? http://www.vistax64.com/



Just playing about the Format, but it may come to that, Vista Forums is your best bet, if HJ can't figure it out.

Then as I said Formating about the only Option. JMHO!!

The Firewall within Windows should not be turned on by Default. That means he is probably getting IE to connect to the internet but not other items.

Just make sure to goto the Security section in the Control Panel and Verify that it is disabled.

honestjohn wrote:

cas wrote:Initially i thought as well but then there's isn't any third party firewall like za or any router, his connection is directly to a modem. The only firewall is within window vista home premium. Hmm anything to do with window defender or User Account Control (UAC)?

I guess the Reg fix didn't work? No Windows Defender and the UAC shouldn't have any baring on this at all.

All the reg fix does is this, can't hurt anything ....

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger]

Have yet to try the reg fix though i've gone through the link. Would follow what you and other's mention here